Terms and conditions

Introduction

Purpose of the Terms

These Terms and Conditions ("Terms") govern your use of Avantgarde Casino's online gaming services (the "Services"). By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptance of Terms

Your continued use of the Services constitutes acceptance of these Terms. If you do not agree with any provision of these Terms, please do not use the Services.

Age and Legal Restrictions

You must be at least 18 years old to use the Services. If you are under 18, you may not register for an account or participate in any gaming activities.

Account Registration

Eligibility

To use the Services, you must be a resident of a country where online gaming is permitted by law. You must also provide accurate and complete information when registering for an account.

KYC and Verification Requirements

You will be required to undergo Know Your Customer (KYC) verification before making your first withdrawal from your account. We may request additional documentation or information at any time to verify your identity or address.

Responsibility for Account Security

You are solely responsible for maintaining the security and confidentiality of your account login credentials. You must not share your login details with anyone, and you must notify us immediately if you suspect unauthorized access to your account.

Deposits and Withdrawals

Accepted Payment Methods

We accept deposits via Visa/Mastercard, Skrill/Neteller, Bitcoin/Ethereum/USDT, and bank transfer. You can withdraw funds using crypto or e-wallet methods.

Minimum and Maximum Limits

The minimum deposit is $20 for all payment methods except bank transfer ($100). The maximum deposit limit varies depending on your account type. We reserve the right to change these limits at any time.

Processing Times and Fees

Deposits are processed instantly, while withdrawals may take 1-3 days for non-crypto methods. Crypto withdrawals are typically processed within 1-2 hours. Our fees range from 0% (crypto) to 3% (Visa/Mastercard).

Anti-Money Laundering Policy

We comply with international anti-money laundering regulations, including the prevention of money laundering and terrorist financing.

Bonuses and Promotions

How Bonuses Are Credited

Welcome bonuses are credited automatically upon registration. Other promotions may require a bonus code to be entered during deposit or wagering requirements must be met.

Wagering Requirements

You must meet the wagering requirements for any bonus within 7 days of receipt. Wagering contributions vary depending on the game type.

Expiry and Abuse Clauses

Bonuses expire if not used within the specified time frame. We reserve the right to cancel or modify bonuses at any time, including in case of suspected abuse or manipulation.

Gameplay and Fairness

RNG Usage

We use a certified Random Number Generator (RNG) to ensure fair outcomes in all games.

Game Malfunctions

In the unlikely event of a game malfunction, we reserve the right to void any bets or wagers placed during that time.

Limits on Play and Responsible Gaming Tools

We offer various responsible gaming tools, including deposit limits, session reminders, time-outs, and self-exclusion options. You can set these limits in your account settings.

Responsible Gambling

Self-Exclusion Options

You may self-exclude from the Services for a specified period (1 year or permanent).

Deposit, Wager, and Session Limits

We offer various deposit, wager, and session limits to help you manage your gaming activities.

Help and Support Links

We provide links to responsible gaming organizations, including GambleAware and Lifeline Australia.

Prohibited Activities

Bonus Abuse

You may not abuse or manipulate bonuses in any way. This includes, but is not limited to, using bonus funds for high-stakes bets or exploiting bonus terms.

Fraud, Collusion, or Manipulation

You must not engage in any fraudulent, collusive, or manipulative activities while using the Services.

Use of Bots or Automated Systems

You may not use bots or automated systems to play games or place bets.

Account Suspension and Closure

Voluntary Account Closure

You may close your account at any time by contacting our customer support team.

Breach of Terms

We reserve the right to suspend or terminate your account in case of a breach of these Terms, including non-compliance with regulatory requirements.

Inactivity and Dormant Accounts

We reserve the right to close accounts that have been inactive for an extended period (typically 12 months).

Privacy and Data Protection

Information Collected

We collect various types of information from you, including personal data, payment details, and gaming history.

Use and Storage of Personal Data

We use your personal data to provide the Services, communicate with you, and comply with regulatory requirements. We store your data in a secure environment, in accordance with GDPR standards (where applicable).

Limitation of Liability

Losses

We are not liable for any losses incurred by you while using the Services, except where such losses arise from our own negligence or wilful misconduct.

System Errors

We reserve the right to void any bets or wagers placed during a system error or malfunction.

Third-Party Links

We are not responsible for the content or policies of third-party websites linked to the Services.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify these Terms at any time, including in response to changes in laws, regulations, or industry best practices.

Notification of Changes

You will be notified of any significant changes to these Terms via email or in-game notifications. It is your responsibility to review and accept the updated Terms before continuing to use the Services.